Northumbria Gas

About Us

Hi, I'm Lee, owner and lead engineer of Northumbria Gas Limited. I have been in the industry for over 16 years and founded Northumbria Gas in 2015. We are based in the heart of the North East, several miles from Newcastle upon Tyne and we cover most of the region, ranging from Hexham to Sunderland; Alnwick to Durham; and everywhere in between.

Northumbria Gas specialises in boiler installations, servicing and repairs. We work on Natural Gas, LPG, Oil and Solid Fuel boilers and appliances. We also offer a complete bathroom installation service and are able to design a bespoke bathroom based on your individual needs. We install and maintain wet and dry stoves as well as undertaking rotary chimney sweeping.

At Northumbria Gas we pride ourselves in offering a gold standard and professional service whilst maintaing the personal touch with all our customers to ensure they are offered the most appropriate advice, whether this is a simple repair or a complex 'full heating system' overhaul.

We are Gas Safe and Oftec registered and also hold the G3 ‘Unvented Cylinder’ qualification.

Why choose us?

FREE no obligation quote – No sales person, get a qualified engineer to your door.

Quality Guaranteed with every installation to ensure you are 100% happy .

FREE 12 months parts/ labour warranty with all installations.

FREE System Flush with every installation.

Up to 10 years manufacturer backed boiler guarantee- offering 364 day year cover.

Friendly local business with over 16 years in the trade.

(£9.50 per month x 12)

Did you know the average home emits 2.7 tonnes of carbon dioxide every year just from heating alone?
That’s the same weight as a blue whales' tongue!!
Northumbria Gas has a revolutionary new boiler service plan. We have teamed up with Ecologi to help restore the planet by planting trees and supporting carbon reduction projects for every service plan sold.
Together we are planting trees and purchasing high quality carbon offsets to make your impact ‘Climate Positive’ and reverse the negative effects from heating your home.
Welcome to Service Plant.

What our services consists of:

Boiler internal visual inspection for gas or water leaks and general condition.
Bolier flue external inspection.
Condensate trap cleaned and seal inspected (A and B rated condensing boilers only).
Flue integrity test and flue visual inspection.
Controls inspected and test for function ability (Room stat/programmer(s)).
Service certificate sent via email.
Fan pressure test.
High and low boiler performance check and recorded.
Case inspected.
Air/gas mixture test.
Expansion vessel checked.
Gas rated- to see if your boiler is burning the correct amount of gas.
Earthbonding check.
Electric safety check (fuse size).
Cleaning of system filter.

Bonus Features-

Priority breakdown bookings- Take advantage of our priority booking slots when things go wrong.
Free video call diagnoses- free ’Triage’ video calls to an engineer to get you back up and running.

Terms and conditions:

All cancellations must come to Northumbria Gas Ltd in writing via email or letter.
If you cancel at any time other than on an anniversary of joining the plan, you will be charged either the outstanding amount for works received, or the monthly payments due until the anniversary of your plan, whichever is lower.
This is a 12 month rolling contract. You will be given at least 4 weeks’ notice of any changes to your monthly fee.
You are responsible in ensuring your boiler is booked in within the above timeframe.
Provision should be made to allow the gas engineer safe access to the boiler.
Appointments can be made up to four weeks either side of the date the official service is due.
This is not an emergency breakdown cover nor are parts or labour for repairs included in this plan.
Only natural gas and LPG wall hung and floor standing boilers qualify for this service plan.
2 Tonnes of 'Gold Standard, Carbon Offsets' purchased per customer per year.
75 Trees purchased for planting per customer per year.
Carbon Offsets and trees are purchased on a monthly basis.
All questions regarding tree planting and carbon offsets can be found on Ecologi's website.

RECOMMENDED PRODUCTS

Northumbria Gas is partnered with a number of market leading manufacturers which are renowned for their innovation, technical expertise and premium quality products, including Worcester Bosch boilers, Drayton heating controls and Oso hot water cylinders, to name a few. Our years of experience make us confident that we select only the best products for our customers. All of our products come with a minimum 12 months warranty, with our Worcester Bosch boilers being covered for both parts and labour, with up to a 12 year guarantee. We have been a Worcester Accredited Installer for over 5 years and are very familiar with their products. Due to their quality and reliability, they now account for over 95% of our new boiler and heating system installations.

MagnaClean Filters

ADEY Professional Heating Solutions is the UK’s leading manufacturer of magnetic filters for the maintenance and protection of central heating systems. The company invented MagnaClean having pioneered magnetic filtration within the sector for more than a decade. ADEY’s success is built on product innovation and quality along with an unrivalled understanding of the practical and daily working needs of the professional installer.

The company invented MagnaClean having pioneered magnetic filtration within the sector for more than a decade. ADEY’s success is built on product innovation and quality along with an unrivalled understanding of the practical and daily working needs of the professional installer.

Worcester Bosch Boilers

Worcester, Bosch Group are the largest boiler manufacture in the UK. With 2 manufacturing sites supporting local community’s by employing over 2000 people. Worcester Bosch are proud of its commitment to the highest standards of manufacturing over the last 50 years, which has led to all current boilers receiving the prestigious which? Best Buy awards for 7 years running. Worcester Bosch also received the Royal Warrant for supplying a range of the Worcester Bosch boilers to Her Majesty the Queen’s Sandringham Estate. The Worcester brand has received multiple awards for customer service and back up. With over 350 directly employed service engineers covering all corners of the county. With 1 in 3 boilers installed in the UK being a Worcester you really are in safe hands.

Grohe

GROHE is the world’s leading provider of sanitary fittings and a global brand, dedicated to providing innovative water products. For many decades, GROHE has been committed to the brand values of technology, quality, design and sustainability that all illustrate GROHE’s commitment to creating exceptional experiences and to delivering “Pure Freude an Wasser”. With its engineering, innovation and design activities firmly anchored in Germany, GROHE products bear the badge of quality “Made in Germany”, ultimately strengthening the customers’ confidence in the brand. All plants of the GROHE manufacturing network make use of high-precision production engineering to ensure compliance with consistently high GROHE standards. This way GROHE ensures that its products live up to the most uncompromising demands in terms of workmanship and functionality.